Important: This Privacy Policy explains how NURAV TECH collects, uses, and protects your personal information when you use our services, website, or products.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Name, email address, and contact information
- Company name and job title
- Billing and payment information
- Technical support communications
- Account credentials and preferences
1.2 Technical Information
We automatically collect certain technical information, including:
- IP addresses and device identifiers
- Browser type and version
- Operating system information
- Usage patterns and analytics data
- Cookies and similar tracking technologies
2. How We Use Your Information
NURAV TECH uses collected information for the following purposes:
- Providing and maintaining our services
- Processing transactions and billing
- Communicating with you about our services
- Improving our products and services
- Ensuring security and preventing fraud
- Complying with legal obligations
- Marketing our services (with your consent)
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in our operations
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: With your explicit consent for specific purposes
4. Data Security
NURAV TECH implements appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Incident response and breach notification procedures
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request limitation of processing
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience and functionality
- Analyze website traffic and usage patterns
- Remember your preferences and settings
- Provide personalized content and recommendations
You can control cookie settings through your browser preferences, but this may affect some functionality of our services.
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Retention periods vary based on:
- The type of information collected
- The purpose for which it was collected
- Legal and regulatory requirements
- Business operational needs
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Certification schemes
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing notice through our services
Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.
11. Contact Information
12. Compliance and Certifications
NURAV TECH is committed to compliance with applicable data protection laws and regulations, including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- SOC 2 Type II certification
- ISO 27001 compliance